Through various communication methods including face-to-face, writing and computer networks
Correct Answer
c.
Through non-verbal communication only
d.
Through face-to-face communication only
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Q2mcq
The theory which states that persons are attracted to one another on the basis of similar attitudes toward
commonly relevant objects and goals is called as
a.
Propinquity theory
b.
Balance theory
Correct Answer
c.
Exchange theory
d.
Need theory
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Q3mcq
Why is emotional literacy important?
a.
It helps individuals become more aware of their emotions and those of others
Correct Answer
b.
It prevents people from solving problems effectively
c.
It discourages emotional honesty and confidence
d.
It restricts intuitive thinking and responsibility
No explanation saved for this question yet.
Q4mcq
Cohesive work groups improve job satisfaction by fostering
a.
Interpersonal relationships
Correct Answer
b.
Employee isolation
c.
Disengagement from team work
d.
Workplace conflict
No explanation saved for this question yet.
Q5mcq
Assertion [A]: Highly educated individuals may experience lower job satisfaction.
Reason [R]: Higher education raises expectations, which may remain unmet in certain job roles.
a.
Both [A] and [R] are correct and [R] explains [A]
Correct Answer
b.
Both [A] and [R] are correct, but [R] does not explain [A]
c.
[A] is correct, but [R] is incorrect
d.
Both [A] and [R] are incorrect
No explanation saved for this question yet.
Q6mcq
Assertion [A]: Employees' commitment varies between their direct work group and top management.
Reason [R]: Employees may prioritize relationships with supervisors and colleagues differently than attachment
to broader organization.
a.
Both [A] and [R] are correct and [R] explains [A]
Correct Answer
b.
Both [A] and [R] are correct, but [R] does not explain [A]
c.
[A] is correct, but [R] is incorrect
d.
Both [A] and [R] are incorrect
No explanation saved for this question yet.
Q7mcq
What are the key components of organizational commitment according to R.T. Mowday et al.?
a.
Preference for job isolation, resistance to changes
b.
Desire to remain in the organization, willingness to exert effort and belief in organizational values
Correct Answer
c.
Disengagement from organizational policies, limited collaboration
d.
Lack of interest in professional development
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Q8mcq
The theory that emphasizes the importance of job characteristics in influencing work motivation and job
involvement is
a.
Herzberg's two factor theory
b.
Hackman and Oldham's theory
Correct Answer
c.
Vroom's expectancy theory
d.
Maslow's Hierarchy of needs
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Q9mcq
________ is considered as the 'father of scientific management', introducing systematic goal setting and
rewards to motivate employees?
a.
Elton Mayo
b.
Chester Barnard
c.
Frederick Winslow Taylor
Correct Answer
d.
Mary Parker Follett
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Q10mcq
Arrange the following OB concepts based on historical evolution in the study of Individual Behaviour:
1. Theory X and Y
2. Scientific management theory
3. Hawthorne studies
4. Emotional Intelligence
a.
1 -> 2 -> 4 -> 3
b.
1 -> 3 -> 2 -> 4
c.
2 -> 4 -> 1 -> 3
d.
2 -> 3 -> 1 -> 4
Correct Answer
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Arrange the stages of social learning process in chronological order:
1. Motivation to learn
2. Behaviour modification / reproduction
3. Cognitive rehearsal / retention
4. Observation of others / attention
a.
1 -> 3 -> 2 -> 4
b.
2 -> 4 -> 3 -> 1
c.
4 -> 1 -> 3 -> 2
d.
3 -> 2 -> 1 -> 4
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Match Attitude formation theories with contributors:
(a) Balance theory - 3. Heider
(b) Cognitive dissonance theory - 4. Festinger
(c) Functional theory - 2. Katz
(d) Social judgement theory - 1. Sherif and Hovland
a.
(a)-2, (b)-3, (c)-4, (d)-1
b.
(a)-3, (b)-4, (c)-2, (d)-1
c.
(a)-1, (b)-2, (c)-4, (d)-3
d.
(a)-4, (b)-1, (c)-3, (d)-2
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Assertion [A]: The World Health Organization has eight regional offices around the world.
Reason [R]: The WHO South East Asia Regional office is located at New Delhi, India.
a.
Both [A] and [R] are true and [R] is the correct explanation of [A]
b.
[A] is false, but [R] is true
c.
Both [A] and [R] are true and [R] is not the correct explanation
d.
[A] is true, but [R] is false
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Match international organizations with headquarters:
(a) World Bank - 4. Washington, US
(b) FAO - 3. Rome, Italy
(c) ILO - 1. Geneva, Switzerland
(d) UNFPA - 2. New York, USA
a.
(a)-4, (b)-3, (c)-1, (d)-2
b.
(a)-3, (b)-4, (c)-1, (d)-2
c.
(a)-1, (b)-2, (c)-3, (d)-4
d.
(a)-2, (b)-3, (c)-4, (d)-1
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Arrange community health milestones in chronological order:
1. Establishment of WHO (1948)
2. NRHM (2005)
3. RCH Programme (1997)
4. Universal Immunization Programme (1985)
a.
1, 4, 3, 2
b.
1, 3, 4, 2
c.
3, 1, 4, 2
d.
1, 4, 2, 3
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Match health committees in India:
(a) Bhore committee - 4. Recommended establishment of PHCs
(b) Mudaliar Committee - 3. Strengthening health services at District level
(c) Shrivastav Committee - 2. Providing health services via community workers / sub-centres
(d) National Health policy - 1. Strategies for Health for All by 2000
a.
(a)-4, (b)-3, (c)-2, (d)-1
b.
(a)-3, (b)-4, (c)-1, (d)-2
c.
(a)-2, (b)-1, (c)-4, (d)-3
d.
(a)-3, (b)-2, (c)-1, (d)-4
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Match concepts of health:
(a) Psychosocial - 3. Phenomenon influenced by psychological, cultural and social factors
(b) Biomedical - 2. Absence of disease or infirmity
(c) Holistic - 4. Well-being of the whole person in context of environment
(d) Ecological - 1. Dynamic equilibrium between man and his environment
a.
(a)-3, (b)-2, (c)-4, (d)-1
b.
(a)-2, (b)-3, (c)-1, (d)-4
c.
(a)-1, (b)-4, (c)-2, (d)-3
d.
(a)-4, (b)-1, (c)-3, (d)-2
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Assertion [A]: Training programs require follow-up evaluations to measure success.
Reason [R]: Evaluations allow organizations to refine and improve training methods.
a.
Both [A] and [R] are correct and [R] explains [A]
b.
Both [A] and [R] are correct, but [R] does not explain [A]
c.
[A] is correct, but [R] is incorrect
d.
Both [A] and [R] are incorrect
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Assess accuracy of statements:
Statement A: Training enhances both quantity and quality of employee performance.
Statement B: Training is unnecessary in organizations with advance technology.
a.
Both Statements are correct
b.
Only Statement A is correct
c.
Only Statement B is correct
d.
Both Statements are incorrect
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Which of the following statements are true?
(i) Host Country National (HCN) lives and works in country of which not citizen
(ii) Expatriate is citizen of host country hired by foreign firm
(iii) Leased employees are hired by one firm and sent to work in another
a.
(i) and (ii) only
b.
(i) and (iii) only
c.
(iii) only
d.
(i) only
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Arrange stages related to impact of organizational growth cycle on manpower planning:
(1) Focus on efficiency and cost control (Maturity)
(2) High demand for diverse skills and rapid hiring (Growth)
(3) Potential workforce reduction (Decline)
(4) Emphasis on stability and retention (Saturation)
a.
(2), (4), (1), (3)
b.
(4), (1), (3), (2)
c.
(1), (3), (2), (4)
d.
(3), (2), (4), (1)
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Assertion [A]: Linking organisational strategy to HRP enhances overall effectiveness.
Reason [R]: Strategic HRP ensures the right people are in right roles at the right time.
a.
Both [A] and [R] are true, [R] is correct explanation of [A]
b.
[A] is true but [R] is false
c.
[A] is false but [R] is true
d.
Both true, but [R] not correct explanation
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Match factors affecting HRP:
(a) Type of organisation - 2. Whether start up, mature corporation, or non-profit
(b) Strategy of organisation - 3. Impact the scope and focus of HRP
(c) Organisation growth cycle - 4. Different stages create varying priorities
(d) Nature of resource market - 1. Influence demand and supply of talent
a.
(a)-1, (b)-4, (c)-2, (d)-3
b.
(a)-1, (b)-3, (c)-4, (d)-2
c.
(a)-2, (b)-3, (c)-4, (d)-1
d.
(a)-4, (b)-1, (c)-2, (d)-3
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Match performance evaluation criteria:
(a) Subjective criteria - 4. Reviewing employee's overall attitude and teamwork
(b) Trait-based criteria - 3. Rating employee's level of creativity and reliability
(c) Behaviour-based criteria - 1. Evaluating how well an employee adapts to challenges
(d) Result based criteria - 2. Assessing achievement of specific sales targets
a.
(a)-1, (b)-2, (c)-4, (d)-3
b.
(a)-2, (b)-3, (c)-4, (d)-1
c.
(a)-4, (b)-3, (c)-1, (d)-2
d.
(a)-3, (b)-4, (c)-2, (d)-1
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Assertion [A]: Managers need to differentiate between current performance and potential performance.
Reason [R]: Managers need to locate employees who need additional training.
a.
[A] and [R] are correct
b.
[A] and [R] are incorrect
c.
[A] is correct and [R] is correct explanation
d.
[A] is correct and [R] is not correct explanation
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Examples of informal performance appraisal:
(i) Team leader congratulating employee in hallway conversation
(ii) Company-wide formal annual evaluation
(iii) Manager giving on-the-spot feedback during project discussion without documenting
(iv) Formal one-on-one session with HR
a.
(i) and (ii)
b.
(ii) and (iv)
c.
(i) and (iii)
d.
(iii) and (iv)
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Match manufacturing environment to best fit strategy:
(a) Make to stock - 3. Produce in anticipation
(b) Assemble to order - 2. Build from standard modules
(c) Make to order - 1. Build product after order
a.
(a)-1, (b)-3, (c)-2
b.
(a)-2, (b)-3, (c)-1
c.
(a)-3, (b)-2, (c)-1
d.
(a)-3, (b)-1, (c)-2
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Match operations terms with definition:
(a) Productivity - 3. Measuring output per unit of input
(b) Efficiency - 1. Doing right things with minimal waste
(c) Effectiveness - 4. Doing right things to achieve goals
(d) Benchmarking - 2. Comparing performance against best practices
a.
(a)-4, (b)-3, (c)-2, (d)-1
b.
(a)-3, (b)-4, (c)-1, (d)-2
c.
(a)-3, (b)-1, (c)-4, (d)-2
d.
(a)-2, (b)-4, (c)-3, (d)-1
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Match Quality control tools with descriptions:
(a) Pareto chart - 3. Identifies most significant factors (80/20 rule)
(b) Fishbone diagram - 1. Identifies potential causes of problems
(c) Control chart - 4. Displays data distribution over time
(d) Histogram - 2. Displays frequency distribution of dataset
a.
(a)-2, (b)-3, (c)-4, (d)-1
b.
(a)-3, (b)-1, (c)-4, (d)-2
c.
(a)-4, (b)-2, (c)-1, (d)-3
d.
(a)-1, (b)-4, (c)-3, (d)-2
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Identify the wrong match from e-commerce support functions:
(1) Analytics - Google analytics
(2) Customer engagement - Chatbots
(3) Order fulfillment - CRM systems
(4) Payment processing - Stripe
a.
(1) and (2)
b.
(2) and (3)
c.
(1) and (4)
d.
(3) [Order fulfillment is handled by WMS/ERP not CRM]
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Match data analytics concepts:
(a) Data mining - 3. Analysing large datasets and extracting valuable insights
(b) Data warehousing - 4. Aggregates data from multiple sources for analysis
(c) Business Analytics - 1. Uses statistical methods to make informed decisions
(d) Machine learning - 2. AI field enabling predictive modeling
a.
(a)-4, (b)-3, (c)-2, (d)-1
b.
(a)-3, (b)-4, (c)-1, (d)-2
c.
(a)-2, (b)-1, (c)-4, (d)-3
d.
(a)-1, (b)-2, (c)-3, (d)-4
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Match research methods in psychology:
(a) Case study - 2. In-depth analysis
(b) Experimental - 1. Manipulation of variables
(c) Survey - 3. Standardized questionnaire
(d) Naturalistic - 4. Observation in real settings
a.
(a)-2, (b)-1, (c)-3, (d)-4
b.
(a)-1, (b)-2, (c)-3, (d)-4
c.
(a)-2, (b)-4, (c)-1, (d)-3
d.
(a)-3, (b)-2, (c)-4, (d)-1
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Which of the following is incorrectly paired?
I. Freud - Psychosexual development
II. Erikson - Cognitive development (Actually Psychosocial)
III. Piaget - Cognitive development
IV. Pavlov - Classical conditioning
a.
I only correct
b.
II only incorrect / I, III, IV correct
c.
I, III and IV are correct
d.
II, IV are correct
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Arrange Erikson's 8 psychosocial stages in order:
1. Trust vs Mistrust
2. Autonomy vs Shame
6. Initiative vs Guilt
3. Industry vs Inferiority
7. Identity vs Role Confusion
4. Intimacy vs Isolation
8. Generativity vs Stagnation
5. Integrity vs Despair
a.
1, 2, 6, 3, 7, 4, 8, 5
b.
4, 3, 5, 6, 8, 7, 1, 2
c.
6, 4, 2, 1, 7, 5, 8, 3
d.
2, 3, 4, 5, 6, 7, 1, 8
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Assertion [A]: Erik Erikson emphasised psychosocial stages across the lifespan.
Reason [R]: Erikson believed that personality develops only during early childhood.
a.
Both true and [R] is correct explanation
b.
Both true but [R] not explanation
c.
[A] is true, but [R] is false
d.
[A] is false, but [R] is true
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Match sociological works with authors:
(a) The division of labour in society - 4. Emile Durkheim
(b) Social process - 3. Charles Horton Cooley
(c) Social change - 2. Auguste Comte
(d) Social class / Das Kapital - 1. Karl Marx
a.
(a)-1, (b)-2, (c)-3, (d)-4
b.
(a)-2, (b)-1, (c)-3, (d)-4
c.
(a)-4, (b)-2, (c)-1, (d)-3
d.
(a)-4, (b)-3, (c)-2, (d)-1
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Assertion [A]: Implementation of Matrix structure can lead to employees reporting to more than one
manager.
Reason [R]: This dual reporting relationship directly creates organizational pluralism.
a.
Both true but [R] not correct explanation
b.
[A] true, [R] false
c.
[R] false, [A] true
d.
Both [A] and [R] are true, [R] is correct explanation of [A]
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Which of the following abbreviations is incorrect?
1. APFPM - Asian Pacific Federation of Human Resource Management
2. WFPMA - World Federation of People Management Associations
3. NIPM - National Institute of Personnel Management
4. IHRMA - Institute of Human Resource Management Association
a.
1
b.
4
c.
2
d.
3
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Match role of personnel manager:
(a) Counsellor - 3. Guides employees on problems and grievances
(b) Staff specialist - 4. Advises line managers on personnel matters
(c) Mediator - 1. Acts as linking pin between management and workers
(d) Spokesman - 2. Represents company in external committees
a.
(a)-1, (b)-4, (c)-3, (d)-2
b.
(a)-3, (b)-4, (c)-1, (d)-2
c.
(a)-3, (b)-1, (c)-2, (d)-4
d.
(a)-2, (b)-4, (c)-1, (d)-3
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Match reasons for dismissal with categories:
(a) Misconduct - 2. Dismissal due to repeated insubordination or theft
(b) Incapacity - 3. Dismissal due to poor performance or long term illness
(c) Operational requirements - 1. Dismissal due to restructuring or economic downturn
a.
(a)-2, (b)-3, (c)-1
b.
(a)-1, (b)-2, (c)-3
c.
(a)-3, (b)-1, (c)-2
d.
(a)-2, (b)-1, (c)-3
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Assertion [A]: Mutual trust is a significant factor influencing outcome of collective bargaining.
Reason [R]: Without trust, parties enter bargaining with suspicion reducing cooperation.
a.
Both true, but [R] does not explain [A]
b.
Both [A] and [R] are true, and [R] explains [A]
c.
[A] false, [R] true
d.
[A] true, [R] false
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Which of the following are mandatory health measures under the Factories Act, 1948?
(i) Adequate ventilation and temperature control
(ii) Weekly cleaning of floors
(iii) Compulsory food allowance for hazardous work
(iv) Sufficient and suitable lighting in all parts
a.
(i) only
b.
(i) and (ii) are correct
c.
(i) and (iv) are correct
d.
(i) and (iii) are correct
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Assertion [A]: Maintaining a healthy work-life balance is essential for managing stress effectively.
Reason [R]: Continuous focus on work without personal time can lead to physical and psychological health
problems.
a.
Both [A] and [R] are true and [R] is the correct explanation of [A]
b.
Both [A] and [R] are true but [R] is not correct explanation
c.
[A] is true, but [R] is false
d.
[A] is false, but [R] is true
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Which of the following unsafe acts could directly lead to an industrial accident?
1. Removing safety devices
2. Working at unsafe speed
3. Using equipment properly
4. Taking a break during work hours
a.
1 and 2 are correct
b.
3 and 4 are correct
c.
1 and 4 are correct
d.
3 and 2 are correct
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Assertion [A]: Occupational hazards are an unavoidable part of all professions.
Reason [R]: According to ILO, occupational hazards are risks inherent in certain jobs that can cause injury or
illness.
a.
Both true and [R] is correct explanation
b.
Both true but [R] not explanation
c.
[A] is true, but [R] is false
d.
[A] is false, but [R] is true
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Assertion [A]: Lack of transparent communication contributes to industrial disputes.
Reason [R]: Communication gaps prevent early resolution of grievances and breed mistrust.
a.
[A] true, [R] false
b.
[A] false, [R] true
c.
Both true but [R] not correct explanation
d.
Both [A] and [R] are true and [R] is the correct explanation of [A]
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Match types of strikes:
(a) General strike - 3. Strike involving wide section of workers across multiple sectors
(b) Wildcat strike - 2. Unauthorized strike not approved by union leadership
(c) Sympathy strike - 1. Strike in support of another group of workers
(d) Sit down strike - 4. Workers stop working but remain inside workplace
a.
(a)-3, (b)-2, (c)-1, (d)-4
b.
(a)-1, (b)-4, (c)-3, (d)-2
c.
(a)-2, (b)-3, (c)-4, (d)-1
d.
(a)-4, (b)-1, (c)-2, (d)-3
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